Privacy Policy

VideoAI is committed to protecting your privacy and data security

Effective Date: February 8, 2026

🔒 Your data security is our top priority

1. Introduction

At VideoAI ("we," "us," or "our"), we deeply value your privacy. This Privacy Policy ("Policy") explains in detail how we collect, use, store, share, and protect your personal information when you visit, use, or register on the VideoAI platform. We are committed to handling your data in a transparent and lawful manner, always prioritizing your data protection.

By using VideoAI's text-to-video, image-to-video, or reference-to-video services, you confirm that you have read, understood, and agree to all terms of this Policy. If you disagree with any part of this Policy, please stop using our services immediately.

2. Data Collection

To ensure VideoAI can provide you with high-quality video generation services, we need to collect the following types of personal information when you use our platform:

Account Information

Your email address, username, profile picture, and social media login information (if you choose to register via Google or other platforms).

Usage Data

Types of videos you generate, prompts you use, generation frequency, access times, device information, and your IP address and other operation logs.

Input Content

Images, text descriptions, reference videos, or other inputs you upload to generate videos. This content will only be used to provide you with video generation services.

Generated Content

Video content generated using VideoAI services. We store your generation history so you can access and manage your creations anytime.

Cookies and Tracking Technologies: VideoAI uses cookies and similar tracking technologies to remember your preferences, analyze website traffic, and personalize your experience. You can manage cookie preferences through your browser settings.

3. Data Usage

VideoAI collects your personal information primarily for the following legitimate business purposes. We ensure that each type of use is carefully evaluated to protect your privacy rights:

  • Service Provision: To provide you with stable, secure AI video generation services, including processing your requests, managing your account, and handling payment transactions.
  • Service Optimization: To analyze usage trends, improve our algorithms, enhance generation quality, optimize user interface, and improve overall user experience.
  • Account Management: To handle user registration, identity verification, password recovery, and account security verification.
  • Communications: To send you service updates, security alerts, system notifications, and product information you may be interested in (you can unsubscribe anytime).
  • Credits and Subscriptions: To manage your credit balance, subscription plans, purchase history, and related billing processing.
  • Security Protection: To monitor and prevent fraudulent activities, abuse, security threats, and ensure the safety of the platform and users.
  • Legal Compliance: To comply with applicable laws and regulations, and cooperate with law enforcement when legally required.

4. Data Sharing

VideoAI solemnly promises never to sell your personal information. We only share your data with trusted third parties in the following limited and necessary scenarios:

Service Providers

We share necessary data with trusted service providers to support VideoAI's core functionality:

Cloud Hosting
Payment Processing
AI Model Providers
Email Services
Analytics
Customer Support
  • Legal Obligations: We may disclose your personal information when required by laws, court orders, or government agencies.
  • Rights Protection: We may disclose relevant information when we believe it is necessary to protect the rights, property, or safety of VideoAI, our users, or the public.
  • Business Transfer: If VideoAI undergoes a merger, acquisition, or asset sale, your personal information may be transferred to the new owner as part of the transaction.

5. Data Security

VideoAI employs industry-leading data security technologies and management measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

Transmission Encryption

All data transmissions use TLS/SSL encryption protocols, ensuring your data is protected during internet transmission.

Storage Encryption

Sensitive data is stored using AES-256 encryption standards, effectively preventing unauthorized access to data at the storage level.

Access Control

We strictly implement Role-Based Access Control (RBAC), ensuring only authorized personnel can access sensitive data, with full audit trails.

Regular Audits

We conduct regular security vulnerability scans and penetration tests to promptly identify and address potential security risks.

Important Notice: Although we have implemented the above security measures, no internet transmission method or electronic storage system is 100% secure. We cannot guarantee absolute security of your data, but we will do everything in our power to protect your personal information.

6. Your Rights

As a VideoAI user, you have the following legitimate rights over your personal data. We are committed to helping you easily exercise these rights:

1

Right to Access

You have the right to access the personal information we hold about you at any time.

2

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

3

Right to Erasure

Under specific conditions, you can request deletion of your personal data.

4

Right to Restrict Processing

You can request that we restrict processing of your data under specific circumstances.

5

Right to Data Portability

You have the right to obtain your personal data in a structured, commonly used format.

6

Right to Lodge a Complaint

If you believe we have violated data protection laws, you have the right to lodge a complaint with your local data protection authority.

To exercise any of the above rights, please contact us through your account settings or send an email to privacy@donney.pro. We will respond to your request within 30 days.

7. Children's Privacy

VideoAI's services are not intended for children under 13 (or other age as required by local law in your jurisdiction). We do not knowingly collect personal information from children below the minimum age limit.

If you are a parent or guardian and discover that your child may have unknowingly provided us with personal information, please contact us immediately at privacy@donney.pro. We will promptly investigate and take necessary steps to delete the relevant data.

8. Changes to Policy

VideoAI may update this Privacy Policy from time to time to reflect changes in our services, user feedback, or laws and regulations. We commit to:

  • Timely Notification: For significant changes, we will notify you in advance through in-service notifications or email.
  • Clear Explanation: Updated policies will clearly indicate what changes have been made and when.
  • Continued Consent: Continued use of the service means you agree to the updated policy terms.

We encourage you to review this page regularly to learn about our latest privacy protection measures.

9. Contact Us

If you have any questions, concerns, or suggestions about this Privacy Policy, please feel free to contact us anytime:

We typically respond to your emails within 1-3 business days. For urgent security issues, please use "URGENT" in the email subject line for faster response.